Privacy Policy

Effective Date: Jan 29 2026

GROCEZY (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use our mobile and web applications.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email, phone number, city, country, business details (such as business name, industry, and logo).
Authentication Data: Information from Google Sign-In (such as your Google profile name, email, and photo).
Usage Data: Device type, IP address, app activity, crash/diagnostic data, and browsing behavior on our public booking pages.
Appointments Data: Information related to scheduling, bookings, and communications with your customers.
Payment Data: Subscription and transaction details processed securely via third-party providers (RevenueCat, App Store, or Google Play).
Cookies & Tracking Technologies: When you visit public booking pages support@grocezy.com, we and third-party partners (such as Google AdSense) may use cookies, web beacons, and similar technologies to collect information about your browsing behavior to serve relevant ads and measure performance.

2. How We Use Information

We use your information to:

Provide, operate, and improve our booking system.
Create your public booking page.
Send notifications and reminders.
Manage subscriptions, payments, and free trial eligibility.
Show personalized or non-personalized ads (via AdMob and AdSense).
Analyze usage through Firebase Analytics.

3. How We Share Information

We do not sell your personal data. We may share information only in the following cases:

With service providers (Firebase, Google Sign-In, AdMob, AdSense, RevenueCat) who help us run the app and website.
To comply with legal obligations or protect against misuse.
With your consent, if you choose to connect with external platforms.

4. Advertising and Analytics

Google AdMob (Mobile App Ads): Our free users may see ads in the mobile app. AdMob may collect device identifiers, location (if enabled), and usage data to serve relevant ads. Learn more in Google’s Privacy Policy.
Google AdSense (Web Ads): Our public booking pages may display ads served by Google AdSense. AdSense uses cookies and web beacons to collect non-personal information such as browser type, device type, and browsing behavior to show relevant ads. Learn more in Google’s Privacy Policy.
Firebase Analytics: We use Firebase to analyze app usage and performance. Data is anonymized and aggregated.

5. Payments and Subscriptions

Payments are handled securely by Google Play, Apple App Store, and RevenueCat.
We do not store your credit/debit card details.
Free trials, monthly plans, and promotional offers (such as first 10,000 users free) are managed through these providers.

6. Data Storage and Security

Data is stored securely on Firebase Cloud Firestore.
We implement industry-standard safeguards.
No method of transmission or storage is 100% secure, but we strive to protect your data.

7. Your Rights and Choices

You can update or delete your information inside the app.
You can disable notifications from device settings.
You can opt out of personalized ads through your device or browser’s privacy settings.
You may request account deletion by contacting us at support@grocezy.com

8. Children’s Privacy

Our app is not intended for children under 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of major updates through the app, website, or email.

10. Contact Us

If you have any questions, please contact us:

support@grocezy.com