Yes — Grocezy is completely free for customers. There are no fees, no hidden charges, and no subscription required. You can search for shops, place orders, and get notified when your order is ready, all at no cost.
You can search for nearby shops using your zip/postal code or by allowing Grocezy to access your GPS location. Tap the search bar on the home screen and enter your zip code, or tap "Use my location" to automatically find shops around you.
Simply tap on a shop and describe what you'd like to order — by typing or using the voice input button to speak your order naturally. There's no need to browse a catalog. The shop owner receives your request and confirms it when ready.
Once the shop owner marks your order as ready, you'll receive a push notification on your device. You can then head to the shop to pick it up. Payment is handled directly with the shop owner at pickup.
Payment for your goods is handled directly with the shop owner in-store at the time of pickup. Grocezy does not process any payments for product orders — it simply connects you with the shop.
Download the Grocezy app, create an account, and select "Shop Owner" as your role. You'll be guided to enter your shop name, address, phone number, and pin your location on the map. Once your profile is saved, your shop will appear in customer searches.
If your account is inactive, customers will see a "Call the shop" button instead of being able to place orders. To restore full ordering functionality, please visit the Grocezy website to manage your account.
Yes! Every shop gets a unique public URL (e.g. grocezy.com/shop/your-shop-name). You can share this link on social media, flyers, Google Business, or anywhere else. Customers who tap the link can order directly, even if they don't have the app installed.
On the login screen, tap "Forgot Password?" and enter your email address. You'll receive a link to reset your password. If you signed up with Google or Apple, use those login options instead.
To delete your account and associated data, please contact us using the form below. We'll process your request within 5 business days. Note that deleting your account is permanent and cannot be undone.
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Learn more about Grocezy, manage your account, or get started as a shop owner.
